We want you to be happy with your purchase of any of our products. If you are not satisfied, please return it to us by mail within 30 days for a refund in your original form of payment. (Note: Item must be in new, and unused condition and include all tags, parts, and accessories. Otherwise, your return will be denied and sent back to you, and you will be responsible for that shipping cost). You should receive an email confirming the completion of return processing. OMOLARA does not claim responsibility for loss items. Unfortunately, we do not replace nor refund an order after it has been confirmed as delivered to the correct address by the courier. We recommend contacting the courier to proceed with resolving this issue. Please note that orders’ arriver dates cannot be guaranteed due to any number of unforeseen circumstances. We ship Monday through Friday, excluding weekends and holidays. It takes 3-5 business days to process orders. Once the order is shipped, an email with your tracking number will be sent. We only offer regular shipping currently. Please note that all packages are shipped with a signature requirement. Kindly provide an address where a recipient can sign for the package. Otherwise, the packages will be returned to us. You can find details on how to request a return on ourFAQpage.
